Cancellation policy

Standard Orders

Because we pack our granola to ensure peak freshness and quick shipping, we process standard orders as fast as possible. If you need to cancel or change a one-time order, please reach out to us immediately at hello@madsgranola.com. Once an order has been fulfilled and handed off to the shipping carrier, it cannot be canceled.

Subscriptions

When you sign up for a Mad's Granola subscription, you will receive repeat deliveries based on the frequency you select.

Billing: Your payment details are stored securely, and you will be automatically charged just before each fresh batch is shipped.

Modifications and Cancellations: You have complete control over your subscription. You can skip, change, or cancel your recurring orders at any time. Simply click the link found in your order confirmation emails to manage your subscription before your next order processes.

Returns and Refunds

For full details on how we handle issues with your order, please see our Refund Policy.